Privacy Policy

Introduction

This Privacy Policy explains what information InvoiceLaunch ("we", "us") collects when you use our invoicing software and website, how we use it and who we share it with.

Information we collect

Information you give us:

• Account details: your name, email address and password (stored as a one-way hash)
• Business details: company name, address, logo and tax details you add to invoices
• Billing details for your InvoiceLaunch plan
• Your clients' details that you add to send them invoices and estimates
• Invoices, estimates and the payments recorded against them
• Messages you send us, such as support requests

We also collect basic usage information, such as pages visited and the browser used, through the cookies described in our Cookie Policy.

How we use it

• To run the Service: create, send and track your invoices and estimates
• To record payments and send the related emails
• To send you account, security and billing messages
• To answer your questions and support requests
• To find and stop fraud and abuse
• To understand how the Service is used so we can improve it

Who we share it with

• Payment processors: the processors you connect (such as Stripe or PayPal) receive what they need to take a payment
• Your clients: when you send an invoice or estimate, they see the business details on it
• Service providers: companies that host the Service, store files and send our emails, only to do that work for us
• For legal reasons: when the law requires it, or to protect our rights and users
• With your consent: when you ask us to

We do not sell your personal information.

Keeping it secure

Connections to InvoiceLaunch are encrypted. Passwords are stored as one-way hashes, and the payment processor keys you save are stored encrypted. You can turn on two-factor sign-in for your account.

How long we keep it

We keep your information while your account is open, and after that only as long as we need to meet legal obligations, settle disputes and enforce our agreements.

Your choices and rights

Depending on where you live, you may have the right to:

• See the personal information we hold about you
• Have it corrected
• Have it deleted
• Object to or limit how we use it
• Get a copy of it
• Withdraw consent you gave us

To make a request, send us a message on our contact page.

Changes to this policy

We may update this Privacy Policy. When we do, we post the new version on this page and change the "Last updated" date.

Questions

If you have a question about this Privacy Policy, send us a message on our contact page.